Many of our customers have asked how the Coronavirus / COVID-19 virus is affecting our lighting supply chain.
They are concerned about stock running out on many of our lighting products such as track lighting, recessed lighting, LED T8 retrofit conversion lighting, LED low voltage outdoor landscape lighting and lighting parts, accessories and LED light bulbs that are almost all manufactured in China. They have large projects underway and the lighting must be installed at a specific point in time or the project is put on hold as the finish work can not be completed without it in place.
In November, our primary factory told us to order for the annual Chinese New Year closure and include one more month after, to ensure that the factory can have time to gear up after the holiday season. We did so and increased our order 30% just to be safe. This all took place before the Coronavirus took center stage in China and world. Then the virus hit and the factory remained closed and did not restart production.
We purchased enough product to cover us until the end of March.
We expected that the factory would be back to work on a limited basis by the first week of February and we would have new product on the water (i.e. in a container ship heading our way to the United States) by the middle of the month. Unfortunately, this did not happen. We are now at the second week of March and there is very limited product in production and the shipping and delivery dates are still not guaranteed. We have some products expected by the end of March and the rest will arrive sometime later. You will see on our website that some items that are out of stock do not have an expected delivery date as they are not in production yet.
We have had large delays before, the last big delay was back during the last dock worker union port strike in Los Angeles. It was very disruptive and it went on much longer than expected.
If you have a project that has a construction time-line, please contact us so we can ensure you have product in hand or on the move to avoid costly delays and pricey air shipping expenses.
We do our best to help you from going over budget and get your project delivered on or before it is needed. All of our orders ship complete unless you tell us to do otherwise. Incomplete shipping can create greater confusion, frustration and disruption that you simply don’t need added to your project. We want to avoid this at all costs.
Communication is the most important factor in guaranteeing success. Feel free to contact us. We are here to help.
For now, check your project schedule, wash your hands with soap and shut off CNN. We like websites like John Hopkins University, Centers for Disease Control and Prevention (CDC) and World Health Organization (WHO) website for real facts on the virus, not “news” reporters running around like chicken little.
Thank you for reading our update and feel free to contact us with questions and project schedules. Again, we are here to help :)
